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IT Specialist

Glen Allen, VA 23060

Posted: 11/11/2022 Industry: Infrastructure Job Number: 5672

Job Description

Synigent Technologies is seeking a Sr. IT Specialist for a legal services company in Richmond, Virginia! This is an on-site role.

Responsibilities
  • Responds to telephone, email and online requests for technical support.
  • Documents, tracks, and monitors the problem using applicable systems and tools.
  • Installs, configures, repairs, and troubleshoots workstation PCs and other computer related hardware. 
  • Installs and maintains all firm-wide and job-specific software to include Microsoft Office, Adobe
  • Installs, configures and troubleshoots telecom equipment and software to include desktop phones, voicemail to email integration, etc.
  • Maintains printers, copiers, fax machines, and mail machines. This includes basic troubleshooting, as well as working with third-party vendors to order supplies and place service calls.
  • Travels regularly to other office locations to provide technical support.
  • Provides technical set up for conference rooms.
Requirements:
  • 3-5 years of experience providing end-user support and installing, upgrading, troubleshooting and repairing computers in a network environment.
  • MS Office Skills
  • Windows Operating Systems
  • Customer service skills
  • Ability to work independently to resolve problems
  • Problem solving and troubleshooting skills
  • Excellent verbal and written skills
  • Excellent organizational skills
  • Document Management system experience

Preferred Skills:
  • B.S. in Information Systems, Information Technology, Information Management
  • Knowledge and experience with:
  • Document Management Systems
  • HIPAA compliance
  • MS System Center Configuration Manager (SCCM)
  • VMware and Hyper V
  • Microsoft SQL Server
If interested, please Apply!

Meet Your Recruiter

Cameron McCollough

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