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IT Warehouse Support Analyst
Job Description
Synigent is seeking an experienced IT Warehouse Support Analyst for one of our clients in the Memphis region. This role will provide hands-on technology support across multiple warehouse/distribution facilities. This role supports everything from traditional IT infrastructure to the technology that keeps warehouse operations running.
This is a contract-to-hire, onsite, and 1st shift position. Off-hour on-call support is required.
Key Responsibilities
Sound like you or someone you know? Let’s talk today
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This is a contract-to-hire, onsite, and 1st shift position. Off-hour on-call support is required.
Key Responsibilities
- Support and troubleshoot desktops, laptops, networking hardware, RF handhelds/printers, tablets, warehouse robotics, Put-to-Light and MHE systems.
- Provide Level 1 support for WMS and related warehouse applications.
- Troubleshoot network and connectivity issues.
- Deploy new hardware and warehouse technologies.
- Document system configurations, processes, changes, and issue resolutions.
- Work independently to prioritize and resolve operational technology issues.
- Provide occasional off-hours/on-call support and travel between local facilities.
- 3+ years of hands-on IT support experience, ideally in warehouse, logistics, distribution, or manufacturing.
- Experience supporting WMS or Tier 1 ERP/WMS systems.
- Strong networking troubleshooting skills.
- Experience with RF devices, barcode/labeling technology, and warehouse hardware.
- NiceLabel experience preferred.
- Strong problem-solving, documentation, and time-management skills.
Sound like you or someone you know? Let’s talk today
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Ready to embark on an exciting career journey in the vibrant region around Memphis, Tennessee? This bustling area offers a unique blend of rich history, musical heritage, and Southern charm that creates the perfect backdrop for personal and professional growth. Imagine exploring iconic landmarks like Graceland, indulging in mouthwatering BBQ cuisine, catching a show at the Orpheum Theatre, or cheering on the Memphis Grizzlies at FedExForum. With a thriving arts scene, beautiful parks like Shelby Farms Park, and a variety of job opportunities, Memphis and its surrounding areas have something for everyone. Explore our job listings today and discover why pursuing a career in this region could be your best career move yet.