Search Jobs

View current IT, supply chain, and manufacturing opportunities.

Tier 2 Help Desk Engineer

Chester, VA 23831

Posted: 10/17/2023 Industry: Infrastructure Job Number: 5785

Job Description

100% Permanent Telecommute role - However must drive to client sites 25% of the time!
Must have permanent work status in US!

We are looking for a Tier 2 Help Desk Engineer! to join our client’s team!  

Must be able to work at home and handle customer service calls! 
This is a great opportunity for career growth, education, training and get deep experience MSP experience!

Required Skills:
- 3+ years' experience providing level 2 technical help desk support (including onsite customer service – at an MSP OR working in a Corporate role)
- Windows PC/Workstation Support skills
- Help Desk skills
- Microsoft Office support skills
- Basic Windows Server troubleshooting 
- Quiet work environment at home
- PSA knowledge/experience (Professional Services Automation)
- RMM knowledge/experience (Remote Monitoring and Management)
- Adding/changing basic Windows Server logins and profile information

Nice to Haves/Skills:
- Powershell Scripting
- Strong PSA/RMM experience
- Strong windows server and desktop troubleshooting
- Network/Security knowledge experience

Meet Your Recruiter

Gary Laverdiere

Apply Online

Send an email reminder to:

Share This Job:

Related Jobs:

Login to save this search and get notified of similar positions.